Delivery Policy
Your order is our top priority! We strive to process and complete all orders within 24 hours. While high demand can occasionally add a short delay, we operate 7 days a week to ensure you get your service as quickly as possible. You can track your order’s progress in real-time from your account on our website.
Once your payment is confirmed, our delivery team will contact you promptly to arrange the transfer of your goods or services using secure, in-game methods.
Our Delivery Methods
To ensure a safe and smooth transaction, we offer several flexible delivery options:
1. Direct Player Trade
We will coordinate with you to meet at a safe location within the game. A member of our team will then trade the items or gold directly to your character.
Estimated Completion Time:Â 5 – 60 minutes after meeting.
2. In-Game Mail System
Simply provide us with your character name and server, and we will send the items directly to you via the game’s mail system.
Estimated Completion Time:Â 5 – 20 minutes after receiving your details.
3. Auction House Transfer
For this method, you will list a specific, low-value item on the game’s Auction House at a pre-agreed price. We will then purchase it immediately, effectively transferring the agreed-upon value to you.
Estimated Completion Time:Â 5 minutes – 2 hours after the listing is confirmed.
Refund & Exchange Information
We want you to be completely satisfied with your purchase.
Full Refund Guarantee:Â You are eligible for a full and immediate refund at any point before we have delivered your service or items.
Completed Orders:Â Please note that all sales are final once the service has been rendered or the digital items have been successfully transferred to your account.
Made a Mistake? If you received something different from what you ordered due to an error on our part, please contact us immediately. We will resolve the issue and provide an exchange or refund within 24 hours.