Games How It Works Support
Games How It Works Support
My Account

How can we help?

Need help with a PDF guide, your order, delivery or anything else? Contact Picko Store support using one of the options below.

💬

Live Chat

Chat directly with Picko Store support. Your conversation history will be saved, so you can return to it later.

✉️

Email Support

Send us an email for general questions, PDF delivery problems or other support requests.

Email Support
🧾

Order Help

If your question is about an existing order, open live chat and provide the email and order number used during checkout.

Before contacting support

PDF hasn't arrived?

Please check your Spam or Junk folder first. PDF delivery starts only after a successful payment has been confirmed.

Contacting us about an order?

Have your Picko Store order number ready. It looks similar to: PK-20260812-XXXXXXXX

Support email

You can also contact us directly at

Chat history

Your Picko Store live-chat history is saved, allowing you to return to your conversation later from the same browser.

Picko Store Support Usually replies as soon as possible
👋 Hi! How can we help?

Enter your email so your conversation can be identified later.

If you have an order, enter the same email used during checkout. We'll automatically link the conversation to that order.
👋 Welcome to Picko Store support.
This conversation has been closed.